Privacy Policy
These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
Welcome to IntraTutor ("we," "our," "us," or "the Platform"). These Terms of Service ("Terms") govern your access to and use of IntraTutor, including any content, functionality, and services offered on or through our website and mobile application (the "Services"). By using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you may not use the Services.
2. Eligibility
To use the Services, you must:
- Be at least 18 years old or have parental/guardian consent.
- Comply with all applicable laws and regulations.
- Provide accurate and complete information during registration.
3. User Accounts
- Account Registration: You must register for an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials.
- Account Termination: We reserve the right to suspend or terminate your account at our sole discretion if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.
4. Permitted Use
Acceptable Use: You agree to use the Services only for lawful purposes and in accordance with these Terms.
Prohibited Use: You agree not to:
- Impersonate another person or entity.
- Post or transmit any content that is defamatory, obscene, or infringes on intellectual property rights.
- Attempt to gain unauthorized access to our systems or Services.
5. User-Generated Content
- Ownership: You retain ownership of the content you post on the Platform ("User Content").
- License: By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, distribute, and display your content to provide the Services.
- Prohibited Content: You agree not to post content that violates any law or our Community Guidelines.
6. Payment and Fees
- Subscription Fees: Certain features may require payment. Subscription fees, if any, are listed on the Platform and are subject to change.
- Refund Policy: Fees are generally non-refundable unless explicitly stated otherwise.
- Third-Party Payment Processors: Payments are processed by third-party providers. We are not responsible for errors or issues caused by these processors.
7. Intellectual Property
- Ownership: We own all rights, title, and interest in and to the Platform and its content, excluding User Content.
- Restrictions: You may not copy, distribute, or modify any part of the Platform without our prior written consent.
8. Third-Party Links and Services
Our Services may include links to third-party websites or services. We do not control or endorse these third parties and are not responsible for their content or practices.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect, incidental, or consequential damages.
- Loss of data or revenue resulting from your use of the Services.
10. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, or expenses arising out of your use of the Services or violation of these Terms.
11. Termination
We reserve the right to terminate or suspend your access to the Services at any time without notice if you violate these Terms.
12. Governing Law
These Terms are governed by the laws of Malaysia, without regard to its conflict of laws principles.
13. Changes to the Terms
We may update these Terms from time to time. The revised Terms will be effective upon posting. Your continued use of the Services signifies your acceptance of the changes.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at info.intratutor@proton.me
15. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
By using the Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
At IntraTutor, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our services through our web or mobile applications (collectively referred to as the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Information You Provide
We collect the following information directly from you:
- Personal Information: Name, email address, phone number, university, course details, and payment information.
- Profile Information: Profile picture, academic qualifications, and certifications.
- Communication Data: Messages or emails you send through the Service.
B. Automatically Collected Information
When you use the Service, we may automatically collect:
- Usage Data: Information about your interactions with our application, such as pages viewed, features used, and session duration.
- Device Information: Device type, operating system, browser type, and IP address.
- Cookies and Tracking Technologies: Information collected via cookies or similar technologies to enhance your user experience.
C. Information From Third Parties
We may collect information from third-party services such as:
- Payment Processors: Transaction details (excluding full card numbers).
- Social Media Logins: Information you provide through linked accounts.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Facilitate payments and manage financial transactions.
- Verify user identities and ensure platform security.
- Enable user-to-user interactions, such as tutor-student communication.
- Send administrative messages, updates, and promotional content (with your consent).
- Analyze usage trends and improve application performance.
3. How We Share Your Information
We do not sell or rent your information to third parties. However, we may share your information:
- With Service Providers: Such as hosting providers, payment processors, and analytics services.
- With Other Users: Limited profile information is shared with tutors or students to facilitate course bookings and interactions.
- For Legal Reasons: If required by law or to protect our rights and the safety of our users.
- In Business Transfers: If IntraTutor is involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Choices
You have the following choices regarding your data:
- Access and Update: You can update your profile or contact us to access or correct your information.
- Opt-Out of Marketing: You may unsubscribe from marketing communications via the unsubscribe link or account settings.
- Cookie Preferences: Manage cookies through your browser settings.
- Account Deletion: Request deletion of your account and associated data by contacting us.
5. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts and associated data may be deleted after a specified period unless required otherwise.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.
7. Children’s Privacy
The Service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
8. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside your country. By using the Service, you consent to such transfers, ensuring compliance with applicable data protection laws.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date. Your continued use of the Service after updates constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info.intratutor@proton.me
This Privacy Policy was last updated on 15-2-2025.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.